TruePin Studio

Terms of Service

These Terms govern access to and use of the TruePin Studio platform (“Service”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.

Effective date
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Contact
[email protected] • +1 (646) 508-1937
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Use of Service

You may use the Service only in compliance with these Terms and all applicable laws.

Acceptable use
  • Do not attempt to interfere with, disrupt, or overload the Service (including denial-of-service attacks).
  • Do not reverse engineer, decompile, or attempt to extract source code except where permitted by law.
  • Do not probe, scan, or test the vulnerability of any system or network without authorization.
  • Do not use automation to access the Service in a manner that violates rate limits or harms availability.
Service availability

We strive for reliable operations, but the Service may occasionally be unavailable due to maintenance, upgrades, or factors beyond our control. We may modify, suspend, or discontinue parts of the Service at any time.

Security notifications

If you believe you have found a vulnerability, please contact us at [email protected] and avoid public disclosure until we have had a reasonable opportunity to investigate.

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Accounts

You are responsible for your account activity and for keeping your credentials confidential.

Registration

You agree to provide accurate and complete information and keep it up to date. We may require verification for certain features.

Account security
  • Use a strong password and do not reuse passwords across services.
  • Notify us promptly of unauthorized access or suspected compromise.
  • We may suspend accounts we reasonably believe are compromised to protect users and the Service.
Simulated “session timeout”

For clarity: this page does not log you out, but below is a timer demonstrating session-expiration messaging patterns.

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Status
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Payments & Refunds

Payments may be processed by trusted third-party providers. By purchasing, you authorize us and/or our processor to charge your payment method.

Fees & taxes

Prices may exclude taxes and additional fees where applicable. You are responsible for any taxes associated with your purchase unless stated otherwise.

Refunds

Refund eligibility depends on the product type, access status, and timing. Where a refund policy is presented at checkout, that policy controls for that purchase. Chargebacks initiated without first contacting support may result in account restrictions.

Billing support request

Submit a billing inquiry. This form validates fields locally and opens a confirmation modal.

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Content & IP

The Service, including text, graphics, logos, and course materials, is owned by TruePin Studio or its licensors and is protected by intellectual property laws.

License to you

Subject to these Terms and any product-specific rules, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

Restrictions
  • Do not resell, redistribute, or publicly display paid materials unless expressly permitted in writing.
  • Do not remove proprietary notices or use our trademarks without permission.
  • User-generated content must not infringe others’ rights or violate applicable laws.
Takedown requests

For copyright or IP concerns, contact [email protected] with sufficient detail to identify the material and your rights.

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Limitation of Liability

To the fullest extent permitted by law, the Service is provided “as is” and “as available”.

No warranties

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation

To the maximum extent allowed, TruePin Studio and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising from or related to your use of the Service.

Aggregate liability

Where liability cannot be excluded, our aggregate liability will be limited to the amount you paid to use the Service during the twelve (12) months immediately preceding the event giving rise to the claim, or USD $100, whichever is greater.

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Termination

We may suspend or terminate access to the Service if we reasonably believe you violated these Terms, created risk, or engaged in unlawful behavior.

Effect of termination

Upon termination, your right to access the Service ceases immediately. Certain provisions survive, including IP, disclaimers, limitations of liability, and dispute rules.

Your option

You may stop using the Service at any time. If you wish to delete an account, contact support. Some data may be retained as required by law or for legitimate business purposes.

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Privacy & Cookies

We may use cookies and similar technologies for essential functionality and to improve the Service. Your browser may allow you to control cookies.

Communications

We may send service-related notices (e.g., policy updates, security alerts). Marketing communications, if any, should include an unsubscribe mechanism.

Cookie preferences

You can manage the cookie bar choices used on this site in your footer.

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Changes to Terms

We may update these Terms to reflect changes in the Service, legal requirements, or operational practices.

Notice

Updated Terms become effective when posted unless otherwise stated. Continued use of the Service after an update constitutes acceptance of the revised Terms.

Versioning

This page displays an effective date near the top. If you need a prior version for compliance, request it at [email protected].

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Governing Law

These Terms are governed by applicable laws as determined by the platform operator’s jurisdiction, without regard to conflict of law principles.

Disputes

Before filing any claim, you agree to try to resolve the dispute informally by contacting us. If a dispute cannot be resolved, it will be handled in a competent court or other forum as required by applicable law.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

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Contact

Questions about these Terms? Reach out using the details below.

Quick message

This opens a modal with a validated contact form (no external requests).

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