Privacy Policy
Last updated: 2026-01-01
This Privacy Policy explains how TruePin Studio (“TruePin,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit truepin.click or interact with our digital illustration courses, cohorts, and related pages (the “Service”). If you do not agree with this Policy, please do not use the Service.
Controller: TruePin Studio
Contact: [email protected] · +1 (415) 555-0137
1. Information We Collect
We collect information to provide, maintain, and improve the Service. The types of information we may collect include:
1.1 Information you provide
When you contact us, sign up for updates, join a cohort, or purchase access to course content, you may provide details such as your name, email address, billing contact details, and messages or support requests you send us.
1.2 Course and learning activity
If the Service includes lesson tracking, we may collect course progress, completion timestamps, saved preferences, and engagement signals (for example, which modules you opened) to help you resume where you left off and to improve content quality.
1.3 Payment information
Payments are typically processed by third-party payment providers. We do not intentionally store full payment card numbers on our servers. Depending on the provider, we may receive limited information such as payment confirmation, transaction identifiers, and basic billing metadata.
1.4 Technical and usage data
When you use the Service, we may automatically collect technical data such as browser type, device identifiers, approximate location (derived from IP), timestamps, referring pages, and diagnostic logs. This data helps us maintain security and measure performance.
2. How We Use Information
We use information we collect for purposes described below. Depending on your location, some purposes may rely on legal bases such as contract necessity, legitimate interests, consent, or compliance with legal obligations.
2.1 Provide and operate the Service
To deliver course pages, enable access to paid content, remember preferences (such as theme), manage cohorts, process requests, and provide customer support.
2.2 Improve content and user experience
To understand how the Service is used, identify which lessons are most helpful, troubleshoot issues, and iterate on course structure and tooling.
2.3 Communicate with you
To send cohort updates, respond to inquiries, deliver transactional messages (such as confirmations), and share changes to policies. Where required by law, we will ask for your consent for marketing communications and you can opt out at any time.
2.4 Security and fraud prevention
To protect accounts, prevent abuse, detect suspicious activity, secure the Service, and enforce our terms.
2.5 Legal compliance
To comply with applicable laws, regulations, legal processes, and lawful requests.
Data Sharing and Third Parties
We may share information in limited circumstances, such as:
- Service providers who help us operate the Service (e.g., hosting, email delivery, payments), under appropriate safeguards.
- Legal and safety when required to comply with law or protect the rights, safety, and security of users and the Service.
- Business transfers in connection with a merger, acquisition, restructuring, or sale of assets (you will be notified where required).
We do not sell your personal information in the ordinary sense of “sell” under the CCPA/CPRA.
International Data Transfers
If you access the Service from outside the country where our systems or providers are located, your information may be processed across borders. Where required, we use appropriate safeguards to protect your information during transfer.
Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of data and the context in which it was collected.
4. Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
Access & portability
You may request a copy of personal data we hold about you and, where applicable, a portable version.
Correction
You may request correction of inaccurate or incomplete personal information.
Deletion
You may request deletion of your personal information, subject to exceptions (for example, legal compliance).
Objection & restriction
You may object to certain processing or request that we restrict processing in certain circumstances.
To exercise your rights, contact us using the details in the Contact section. We may need to verify your identity before responding.
5. Security
We use administrative, technical, and physical safeguards designed to protect personal information. This may include encryption in transit, access controls, and monitoring for suspicious activity. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
If you believe your interaction with us is no longer secure, please notify us immediately using the contact details below.
Children’s Privacy
The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates the most recent revision. If changes are material, we will provide notice as required by law.
6. Contact
Questions or requests about privacy can be sent to: